My depreciation journals haven’t posted. What can I do?

If you’ve noticed that your monthly depreciation journals, or an asset adjustment (for example, a sale or revaluation) hasn’t posted, you can push these journals through using the following steps:

  1. Run the Journal Report for the date range in question; the month of depreciation or the date of the asset adjustment.
  2. Locate the failed journal – it should show that the posting has been unsuccessful.
  3. The Account Owner should see a red button that will retry posting the journal. Select this button to repost.
  4. Refresh the Journal Report to see whether the journal has been successful.
  5. If the journal still hasn’t posted, select the Support icon in the bottom left corner to log a ticket with our support team.

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