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Trouble Shooting

Trouble Shooting - Asset.Guru

  • How do I remove (hide) journal entries from my Xero Cash Basis Reports?
  • How to revalue an asset
  • How to dispose of an asset
  • Can I delete an asset once it has depreciated? (Revert to Draft)
  • How do I add missing assets after month end?
  • How to refresh the integration between Asset.Guru and QuickBooks Online
  • My depreciation journals haven’t posted. What can I do?
  • I cannot login with Google Chrome Browser
  • How do I search for and export data?
  • How to connect your account to Xero
  • My assets have been categorised as being ‘For Disposal’. Why has this happened?
  • How to change a user’s access level
  • How do I get support if I have further questions or enquiries?
  • How to post a failed depreciation journal
  • How to delete an actived asset
  • Why am I not able to see all the Fixed Assets GL accounts that we have my accounting software (Xero or QuickBooks) when I click Refresh Accounts within Asset.Guru?
  • How to add an additional organisation
  • Is there a way to change the session timeout settings?
  • My ‘To Do List’ says I have assets for disposal. What does this mean?
  • How to change the Division of an asset
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  • Getting Started (Asset Tracking)
  • Getting Started (Asset Tracking + Depreciation)
  • Tips and Best Practices
  • Trouble Shooting
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  • Asset.Guru Integrations
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