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Trouble Shooting

Trouble Shooting - Asset.Guru

  • How do I remove (hide) journal entries from my Xero Cash Basis Reports?
  • How to Revalue an asset
  • How to Dispose of an asset
  • My depreciation journals haven’t posted. What can I do?
  • Can I Delete an asset once it has depreciated?
  • Refresh the connection from Asset.Guru to QuickBooks Online
  • How do I add missing assets after month end?
  • My assets have been categorised as being ‘For Disposal’. Why has this happened?
  • How do I search for and export data?
  • How to post a failed depreciation journal
  • How to connect Asset.Guru to Xero
  • How to change a user’s access level
  • I cannot login with Google Chrome Browser
  • How to add an additional organisation
  • How do I get support if I have further questions or enquiries?
  • How to delete an active asset
  • What should I upload into Asset.Guru ? (What to include in my Bulk Asset Upload)
  • Why am I not able to see all the Fixed Assets GL accounts that we have my accounting software (Xero or QuickBooks) when I click Refresh Accounts within Asset.Guru?
  • How to change the Division of an asset
  • My ‘To Do List’ says I have assets for disposal. What does this mean?
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  • Getting Started (Asset Tracking)
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